Managed services providers can offer services such as IT support, alerts, security, patch management, cloud data backup and recovery for different client devices!
Many companies are still relying on a small in-house staff (general one or two people) to handle not only all issues as they arise, but also the ongoing monitoring and maintenance, vendor management, and the special IT projects.
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources to support an increasingly complex IT environment may not.
If you fall behind in keeping up with things such as backups, patches, and security, the odds are that you’ll face an IT outage or another problem down the road that will negatively impact your business.
MSPs offer a much wider range of services than your average computer fix-it shop, or guy. Many MSPs focus on managing specific areas and functions, such as storage and related management services, or desktop management and help desk services. Some provide management services for server hardware, operating systems, and middleware, but limited support for applications such as e-mail. Many provide onsite services as required, but may have limited regional or local coverage areas.
you should evaluate MSPs that can adequately and sensibly configure your IT, business, and budget requirements, and who provide a flexible, proactive approach that can adapt with you as your needs evolve.